San Francisco CA Guest Rooms - Hotel 32One

Cancellation Policy

CHECK-IN

A government issued ID and a valid credit card are required at check in. The estimated amount of your entire stay and a $200 deposit for incidental expenses will be held on the credit card at check in. Photo identification and credit card must match the name on the reservation. 

CANCELLATIONS, CHANGES, AND EARLY DEPARTURES POLICIES

A 48‑hour cancellation policy applies to standard reservations. Cancellations must be made by 3:00 PM two days prior to arrival. If a cancellation is made after the deadline or the guest does not arrive on the day of the reservation, the hotel will charge one night’s room rate plus tax. Early departures are subject to a one‑night penalty.

For special events and convention dates, a seven‑day cancellation policy applies. Early departures are not permitted during these periods, and the full stay will be charged to the credit card on file. 

Prepaid Reservations and Advance Purchase Rates are non‑refundable and non‑cancellable, and the full amount is charged at the time of booking.

Cancellation terms may vary depending on the rate plan or travel dates selected. Guests should refer to their reservation confirmation for the specific policy that applies to their stay. For additional assistance, the hotel may be contacted directly.

EARLY CHECK IN/LATE CHECK OUT

Check in time is 3PM. Check out time is 12PM. Early Check-In and Late Check Out are not guaranteed and are extended based on availability. Additional fees may apply. Luggage storage is available at the front desk if the hotel is unable to fulfill your request.

SMOKING POLICY

Hotel 32One is a smoke free environment. Smoking is not allowed anywhere in the hotel including guest rooms. A $500 cleaning charge apply if you smoke in the room.

DAMAGES

The hotel will assess the cost to repair room damages caused by guests and will be charged to the credit card presented at check in. Damages is defined as any impairment to the value of an item of the property beyond reasonable wear and tear.

Early arrival before 1 pm is $50.00  ( subject to availability )

Early check out the 1-night penalty.

Package delivery storage: $5.00 per package

Baggage handling fees: $5.00 per piece after check-out time for 5 hrs. or more.

Reservations made at least 72 hours before the check-in date will not incur if cancellation is done within 24 hours of booking.

Adjacent to the landmark Dragon Gate in San Francisco's historic Chinatown, The Hotel 32One is a cozy boutique hotel that offers easy access to major attractions along with comfortable accommodations and friendly service.

Hotel 32One places guests only steps from Union Square, filled with unique shops, bars and restaurants. The city's famous cable cars are also within walking distance and provides instant access to many popular areas. Public transportation is readily accessible and can take you virtually anywhere in The Bay Area, making Hotel 32One an ideal hub for a San Francisco visitor.

Guests staying at Hotel 32One can enjoy Free on-site Wi-Fi access along with a 24-hour front desk service that intends to make your San Francisco stay memorable. The Hotel also provides free coffee and tea in the lobby area.

Self-parking is available at a nearby garage

Free Wi-Fi is available throughout the hotel at Hotel 32One and a business center is available for your convenience and to print boarding passes for your flight.

Children under the age of 12 stay free with existing bedding. Additional charges per adult will apply after double occupancy. Complimentary cribs are available, NO rollaway beds or cots.

ADA Defined Service Animals are welcome. Sorry, NO pets allowed

Visa, MasterCard, American Express, Discover, Cash. This hotel reserves the right to pre-authorize credit cards prior to arrival.